Thank you for taking the time to review your experience of our Ellenborough Nursing and Residential Care Home, we really appreciate your kind comments and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. It is a pleasure for us to care for your mum, who certainly is part of our family here at The Ellenborough.