Dear Kimberley,
Thank you for taking the time to leave feedback for Stockmoor Lodge. We are very sorry to read the concerns you have expressed in your review, and would welcome the opportunity to discuss these with you. The wellbeing of our residents and their loved ones is of paramount importance to us, and we would not wish anyone to have the experience that you have described. We appreciate that losing a loved one is a very distressing time that you may not wish to revisit, however, we invite you to contact the team at Stockmoor Lodge to discuss your concerns should you feel able to do so.
Best regards.