Good afternoon Jennifer. Thank you for taking the time to write this review of you experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. As you say, moving in to a care home is a stressful event for entire families, not just the loved one who is making the move into residential care. We are really fortunate that in all of our homes (and, of course, in many many other care homes across the country) we have dedicated and caring team members who recognise this and do their very best to ensure that everybody involved is as happy and reassured as possible. Kathy, the Registered Manager at Bluebell, will ensure that all of her team members see your lovely feedback and recognise just how much their hard work is appreciated. Thank you again for this feedback, it will mean a great deal to our Care Team. Kindest regards, Nathan.