Thank you so much for your very kind and touching review regarding the care you experienced whilst your grandmother was at Spencer House. We strive to ensure our residents and indeed relatives feel they are receiving the highest standard of care whilst they are with us. It is very warming to know that you feel the care your grandmother received met all your expectations. We believe aftercare is equally important for relatives, and we are delighted that you experienced this from our staff. Your lovely review comments and kind words will be shared with all the staff as we feel it is important that this feedback is cascaded to our staff especially during these challenging times. Best Wishes.