Thank you, Kelly, for taking the time to leave feedback for our home. Our team have worked tirelessly over the last year to keep residents safe and happy, so it is rewarding to have such wonderful feedback. <br>We have been assured that your nan has now moved into a suitable room in the home, so we hope that she is comfortable and has settled well. <br>If there is anything more we can do, please do not hesitate to reach out. Thanks again.