Thank you for your review. It is very kind of you to take the time to submit your thoughts. It's people who make the home the way it is and residents, relatives and members of staff make it so. Later this year we will be planning to revigorate the rooms and your input will be sought. I'd like to investigate why we scored only 4 stars for safety and security so perhaps when you next visit you could ask for me or relay your thoughts to the staff. We are in between activities staff, we'll ask you more about that soon.
Thank you.