Thank you so much for your review, it was our absolute pleasure to care for your Mum. I know our Manager spent some considerable time and effort trying to resolve the funding issues you experienced. I am so sorry you felt you weren't given enough information about applying for POA. Usually, your solicitor would assist you with this, I know we printed out the necessary information to help you and discussed this with you.  Our most sincere condolences for your loss. If we can help you in any way going forward, please don't hesitate to contact us