Thank you for taking the time to review Sunrise of Elstree. Your feedback is important to us, as is the care and well-being of all our residents. We hope that, following our meeting, you and your mother are feeling better supported and that we have resolved your concerns. We hope that you will see the positive changes we have discussed in the coming months, and will see that Sunrise of Elstree takes your feedback and concerns seriously. Once again, thank you for sharing your concerns.