I am sorry that you didn't receive any information about the added extras we can provide. I am reviewing the handbook and this is something that we will include, thank you for bringing it to my attention. The information is in the contract that families are sent but I think in the handbook will be useful too. I suggest that you have a chat with our administrator either when you are next here or call her and she will help with your query. Please contact me if you need anything. My door is open.