Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Newbury – particularly at such a difficult time. Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Newbury and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Gracewell we believe this creates a relaxed and friendly environment for our residents to call home. Your parents will truly be missed here in the community by all of the team and residents.