Thank you for taking the time to provide us with valuable feedback, we are sorry that you feel you have had a negative experience with Laburnum House. We strive to provide the best possible care to all of our residents and choose both our management and staff teams based upon our Company Values and experience. All staff are training extensively on a regular basis, seeking further medical advice and support where necessary. We are regularly inspected by the Quality Monitoring Team and Care Quality Commission, taking on board any feedback and suggestions to further improve our service.<br>We don't have a record of any formal complaints made by yourself directly to our team at Laburnum House. If you would like to discuss this further please do not hesitate to contact us at info@bloomcare.co.uk and we will happily arrange a time to discuss your experience in more detail.