Thank you for submitting a review on carehome.co.uk. I am sorry to hear that you found your Mum’s stay at Lawnfield House to be a negative experience. I would like to say that, as the Home Manager of Lawnfield House care home, I can confidently say that we did everything within our power to support your Mum with her needs as best we possibly could.
Your Mum came to our care home from the hospital. I understand that you feel I shouted at you but I do not recall this. However, I am sorry if this is how you felt.
I wish your Mum all the best. She was a lovely warm and compassionate lady and the staff were very fond of her.
If you would like to discuss further please feel free to give me a call.