Thank you so much for choosing Cubbington for your respite stay, it would be lovely to welcome you back in the future if you need us.  I will pass all of your positive comments back to the team and our Activities coordinator.  Regarding your experience on your last two days, I am sorry to hear you were unsettled and the meal times did not run quite so smoothly as they usually do.  During these unusual times for all businesses there can occasionally be days where we need to call for additional support to supplement our usual team members.  I have taken on board your feedback and as always strive to have our home running efficiently every day as our resident's happiness and comfort is why we are all here.