Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Sway – particularly at such a difficult time. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. We are so honoured to have cared for your father and are so pleased that his positive experience extended to your family. Your kind words are deeply appreciated and will be shared with the team, and your father will be missed by all the staff and residents.