Thank you so much for your kind words. It is so nice to receive such positive feedback, from what for yourselves did not start out as the best experience. Your brother has been an absolute joy to look after and, if we are honest, we are the lucky ones to have had such a character join us. He has put a smile on everyone's face with his bubbly personality and witty comments.<br>I will ensure your lovely feedback is passed onto all the staff.