Thank you for your feedback, as you are aware our staff have continued to work very hard throughout this pandemic to ensure that the risk of Covid-19 outbreak at Highclere is kept to a minimum by adhering to our prevention and protection plan. This is why we have not had a major outbreak in the home. Balancing and mitigating the risk of infection and allowing unrestricted visits has meant that in order to allow as many visits as possible we have had to limit the time each visitor is allowed. We are now allowing indoor visits including room visits, please speak to our home manager if you require a room visit.