Thank you very much for posting a review of our home and for your very kind words about our staff members.<br><br>We are delighted to hear that you feel welcome in our home and that you are happy with the care that our team provide to your mother.<br><br>If you can, please, could you email me directly with the names of any staff members that you have seen providing an exceptional standard of care? We like to provide positive feedback for our staff members who go above and beyond in our home and reward them for their hard work.<br><br>Thanks again, if you need anything further from our team, please feel free to contact me directly.<br><br>Kind regards.