Good afternoon, Christine.<br><br>Many thanks for taking the time to leave your feedback for Cooksons Court, and also for speaking with us to discuss your concerns. We are pleased to have been able to put your mind at rest regarding our secure handling of confidential data. In line with GDPR, access to contracts are strictly limited, so apologies if team members without access to this information asked you questions which seemed repetitive. <br><br>Please accept our apologies for any confusion you experienced around our resident isolation and visiting arrangements. We continue to follow government guidance in these matters, and are sorry if these measures were not made clear to you at the time. <br><br>Thank you for your kind words about our nursing team and care staff at Cooksons Court. They were delighted to care for your mother, and we will be sure to pass this feedback on to them.<br><br>Best regards,<br><br>Somerset Care