Please accept our apologies for your negative experience at Highfield Care Centre. We welcome all feedback as an opportunity to continually review and improve our services.<br>At Burlington, we strive to provide the highest quality care to all residents and the health and wellbeing of everyone we support is always our number one priority.<br>The issues you raised are very concerning and we, of course, take them very seriously. <br>We are pleased to hear that your father is happy within his new setting.