Thank you for your review, we value all feedback as this helps us to improve our service where required. We provide ourselves in providing an extensive calendar of activities which enhance the day-to-day lifestyle of our residents and we are pleased to hear that our programme offered within the home is good. We would like to apologise for any concerns you have experienced with the hospitality team and that we operate an open door policy and extend a warm invitation to all our residents and families to discuss any concerns which you may have. I will pass on your feedback to the team.