Thank you for your lovely, honest review, which will help us to improve the quality of care we provide to our service users. We are delighted to hear that he felt Sands Lodge as his home, and you felt us, a family. We were glad to have him here for 20-years, and he will be deeply missed by all of us even though we will still be visiting him at the home where he is now. Thank you for working with us, and we believe together, we can make Sands Lodge a more better home for our clients.