Harry, thank you so much for taking the time to share your personal experience and for your wonderful comments! Our Chefs take great pride in ensuring there are a variety of home-cooked, delicious meals available each day and that they are of the very highest quality. <br>I will certainly feedback on all of your kind words to all our team, who will be delighted to hear that their hard work is truly appreciated. <br>Thank you for raising the occasional issues regarding the Wi-Fi/telephones. We are aware of the situation and we have recently invested a significant sum of money to try and resolve this, alongside carrying out extensive investigations to identify the root cause. Unfortunately, this is a Bradford-on-Avon wide issue and out of our control. Please rest assured we will continue to do all in our power to try and work with the relevant parties to resolve this.<br>Warmest wishes<br>Sharon