Thank you for taking the time to leave such an excellent review of Millers Grange following your husband’s respite stay. We are delighted to read your glowing comments about our dining experience and the facilities we offer. With regards to staffing levels, we use a sophisticated resourcing tool to ensure that the colleague to resident ratio is maintained at an optimum level. As you tended to visit late afternoon/early evenings, our care teams would have been assisting other residents with meal times or personal care prior to bedtimes. We do hope we can welcome your husband back at Millers Grange in the future