Dear Julie, <br>It was our privilege to look after your dad. He was such a gentleman and although he didn't say a lot we knew he was content and happy with the care he was getting from the team. We are glad you got to get involved in your dad's care. We always aim to work collaboratively with our relatives as they are the best people who know our residents and we gain a lot of insight from them. Thank you for such kind words. <br>Regards