Thank you for taking the time to review The Cedars, and we are pleased you rate our safety as excellent. We are aware of the problem with the lift and this has now been fixed. Unfortunately, there was a delay in securing the right parts to fix the issue. We arranged to amend our menus accordingly to ensure our residents were able to continue to enjoy the food they liked but apologise if this was not the case. We are currently waiting on contractors to replace the batteries in the bath on the first floor, which should be completed shortly. However, our residents continue to have access to two bath facilities on the second floor. We are also looking to employ a bank maintenance person to ensure that any small repairs and maintenance issues can be rectified more quickly.