Thank you for taking the time to review Kerria Court. We're pleased that you rate our overall standard as excellent and I will ensure that your feedback regarding our staff is passed on. In line with current government guidance, we need to ensure that the number of visitors at our home is fair for all residents and it is maintained at a level that keeps our residents and staff safe in terms of infection control. As the weather becomes colder or poor, we need ensure the wellbeing of our residents with visits. We would be happy to discuss this in more detail with you at a mutually convenient time.