Thank you for your review, we have referred this to a wheelchair service in Edinburgh and await an assessment on a new chair to be able to provide additional support and comfort. Our staff have attended training with our in-house physiotherapist to be able to position our residents comfortably as possible until the review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.