Dear Shorayn, thank you for your recent feedback. We do organize 1:1 activities for people who cannot join in group activities so we ensure everyone gets activities that suit them. We’re sorry to hear that some of your father’s clothes have not been returned to him. Our housekeeping team prides itself on providing a good service and has set up a number of initiatives to ensure that clothing and personal items are properly returned. We will look into this and see what has happened to your father’s belongings.