Thank you, Jemma, for your feedback. At The Grange, we pride ourselves on providing a high standard of care and building strong relationships with families, so we apologise that you feel this has not happened in your case. The home has excellent occupancy and at the moment, our respite beds are extremely limited so do get booked very quickly. <br>Once again, we apologise for your experience. If you would like to discuss anything more, please reach out to me directly at the home. Thank you.