Thank you for your feedback. I am sorry to hear your experiences with Lindum House did not meet your expectations. I’m aware you had raised concerns with the home whilst your husband was a resident with us, these were looked into and discussed with you at the time and it was my understanding they had been resolved. We were really glad that after your husband’s respite stay you both decided to have him live with us on a more permanent basis, please always feel you can bring up your concerns in person as you have done previously and if you did have any outstanding concerns you would like to raise with us we would welcome the opportunity to look into these and discuss with you further. You can contact myself or a member of our team via phone 01482 886090 or email: Lindum@barchester.com. <br> <br>Kind Regards<br>The General Manager, Lindum House