Hi Alan,
Thank you for the review, it makes the team's day to know they are valued and are doing a good job.
It's a pleasure to be able to care for your mum, I take on board the comment around in regards to painting her room and will ensure this gets the attention as soon as possible.
Please remember we operate an open-door policy where you can approach any of the team at any time to talk about any concerns or wishes you may have.
Best wishes,
from the Westy Team