Hi Jackie, thank you so much for the review; it really makes the staffing team feel valued when they know people take time out to let others know how they feel about the service we provide.<br>It is a privilege to care for your mum and to know that you trust us to care for her.<br>As you are aware, we are always open to new ideas, and the door is always open should you have concerns or wish to discuss anything further.<br>Best wishes.