Dear Jill,<br>Thank you for taking the time to leave us your review. I am very sorry to hear you feel this way and would not recommend Brabyns House. We have looked back into this matter from when your Aunt stayed with us and were surprised to find that there were no complaints or issues raised at the time of her stay. Our records from that time clearly evidence that your Aunt’s care was carried out to our usual high standards. However, your feedback is extremely important to us. If you would like to discuss this further, please contact the home at your convenience.