Thank you for your review, We are sorry to hear your experiences with Wood Grange did not meet your expectations. I’m aware you had raised concerns with the home whilst your husband was a resident with us and these were looked into and discussed with you at the time and it was my understanding they had been resolved. However, as offered at the time of your husband’s stay, if you did have any outstanding concerns you would like to raise with us we would welcome the opportunity to look into these and discuss with you further. Please feel free to contact myself or a member of our team via phone 01778 424010 or email: Woodgrange@barchester.com. <br>Kind Regards, <br>The General Manager, Wood Grange