Dear Terry, <br>Thank you for your review. We are sorry to hear your experience with Stamford Bridge did not meet your expectations and are surprised at the sentiment of your review. Your friend had spoken to me directly and explained she had no problem with our home but that she was moving to expand the activities available on site. Should your friend or you have any outstanding concerns, you can call me or my team directly, to discuss in further detail, and hopefully action any improvements for the future. I would also like to assure you we take the welfare and safety of all our residents very seriously and when necessary we will involve outside authorities to help protect the best interests of the resident which can cause delays, I hope you understand this is not taken lightly and always with the residents’ safety, health and happiness in mind. Please feel free to contact us on the following; Phone: 01759 371418 or email: stamfordbridge@barchester.com. <br>Kind Regards