Hi Tricia. Thank you so much for your fantastic review of our home. It's so nice when residents and relatives comment on the many changes and improvements we've made in the last 15 months. We've worked really hard to make these changes and we couldn't have realised our goals without amazing commitment from all of our staff. Every department has contributed. We hope you and your family have great Christmas holidays. Please contact me or Martin Anstis (Registered Manager) if you ever have any issues.