Thank you for leaving your review. We welcome any feedback, whether that is positive or negative, it helps us to improve the service we provide our residents.
Apologies that you were disappointed with the care your mum received. If you would like to discuss any of the issues you have raised in more detail, I would be happy to discuss them with you directly.
We delivered the flowers that came here for Mum to her new home ourselves, I do hope that she was able to enjoy them.