The team at Mayflower Court would like to pass on our sincere condolences for the loss of your Aunt. We are very sorry to hear about your experience. We are more than happy to discuss this further, and a member of our team will reach out privately to do so. Thank you for your feedback regards the cleanliness of the facilities. We wish you and your family all the very best and again, we pass on our most sincere condolences.