Thank you for taking the time to complete a review relating to the level of care at Drummohr Care Home. It is reassuring to hear that you feel your loved one is treated with dignity and respect by the staff group and that you are happy with the level of care and support in the home. I am sorry the laundry arrangements fall short of the standard expected. I will discuss with the housekeeping team suggestions to help us improve in this area. Thank you for allowing us the opportunity to make improvements in this area.