Lynn,
As you know, we've been in communication with you and other family members in relation to the comments you have made both on this site and in person. It's unfortunate, extremely disappointing, but ultimately out of our control, when someone takes the decision to post comments like these. Here at family-run Wellburn all of our talented and dedicated care and support staff work tirelessly to place residents’ health and safety as our number one priority at all times. On top of this, we adopt a careful and considered approach to recruitment - making sure the right people are in the right jobs, and we always provide them with up to the minute training on an ongoing basis and constantly monitor their work in order to help all of us deliver the highest standard of care possible.