Thank you for your kind words, we appreciate you taking the time to share your experience with us.<br>We are grateful to hear your mother feels at home at Cramond and that she sees our team as if they were her family – we strive to create this environment for all our residents.<br>We understand how challenging the decision of supporting a relative to take residency in a nursing home might be, we are pleased to hear you have felt that our whole team has made the transition as easy as it could have been for you and your family.<br>Thank you again for your valuable feedback. Kind regards.