Thank you for your very positive, sincere and kind review of the care of your mum received whilst she was with us at Spencer House. We were delighted to have spent time getting to know both your mum and you as a family. We endeavour to try and achieve the highest standards of care that we are all proud of, all the continued efforts by all our staff. It was a pleasure looking after your mum and witnessing her blossom whilst in our home. Your kind words will be shared with all our staff throughout the home. Best wishes.