I am sorry to hear about your concerns regarding the outdoor facilities at The Red House. You will have noted that the home does have outdoor lighting installed, which follows the entirety of the homes' outdoor paths, but unfortunately this recently malfunctioned and although the repairs have been booked in, owing to Covid delays this has not yet been completed. As a temporary measure, we installed solar lighting which our other visits have found to be more than adequate.<br> <br>Other than your journey from the driveway to our visiting booth, you have not provided any further information about the home and the excellent care we strive to provide. It's a shame that you have marked down many other important aspects of our service, without experiencing them properly. We would appreciate if you could make contact with us directly to outline your concerns, so that we may look into this and resolve them immediately. We are always looking to improve our service so all feedback is welcome.