Thank you for taking the time to complete a review. We are pleased to note that the staff were always very polite, caring and took the time to keep you and your family updated on your loved one’s progress. We are sorry that the covid restrictions caused your relative to feel isolated at times; the team endeavour to include all residents in planned activities to reduce this feeling, including rehabilitation work where appropriate. We are in the process of redecorating the houses and looking forward to this schedule being completed. The team continue to work hard on regular updates for all families of people in our care and are delighted that overall the stay was a positive experience.