Thank you for your very kind, personal and touching comments regarding the care you feel your Dad received whilst living with us at Spencer House. He was a delight to care for, and the staff were very fond of him. I am so happy to hear that he enjoyed his time with us, in particular, the beautiful menu produced by our Culinary Team. We recognise the importance of quality nutrition for our residents. We pride ourselves on maintaining effective communication with our relatives and feel this is a valuable investment in building close, trusted, working bonds. This helps to ensure we are always providing the highest level of care. We are deeply touched that you were able to witness the compassion and care that our staff dedicate to our residents, especially with palliative care. Once again, thank you for your beautiful comment, and this will be shared with all our staff.