Many thanks for your kind comments about the care provided to your father. At Winchcombe Place, we place great importance on living a healthy and nutritional lifestyle, as well as tailoring our meal options to suit residents’ preferences, so we are happy to hear this feedback. We are also pleased to hear your father is happy with his room, as we make an effort to ensure residents feel truly at home. <br>The team are grateful for your constructive feedback in regards to communicating with your father; we try to ensure residents have an opportunity to regularly contact loved ones, whether it be virtually or in person, and try to recognise where we can improve communication for those relatives who aren’t able to regularly visit the home. In future, we will make sure to support your father in using his phone to make this process easier for you!