Thank you for your review regarding your respite stay at The Hollies. We are happy to read that your stay was successful with an improvement in your wellbeing. We aim to give a relaxing environment to ensure all residents enjoy their short breaks. We are sorry to read that you experienced dissatisfaction with the food temperature. All feedback, both positive and negative, is highly valued and greatly appreciated. It is a great pity that I wasn’t aware of the food issue during your stay so that I had the opportunity of investigating/rectifying the problem. Should we have the honour of your company at the Hollies again, we will ensure that hospitality takes your experience into consideration and the food will be served at the perfect temperature and your overall experience is amazing. We hope to see you in the future.