Thank you for your feedback. We are sorry to hear your experiences with Adlington Manor Care Home did not meet your expectations. I’m aware you had raised concerns with the home and local authority whilst your mother was a resident with us. These were looked into and discussed with you at the time and it was my understanding they had been resolved. If you did have any outstanding concerns you would like to raise with us we welcome the opportunity to discuss with you further. Please feel free to contact myself or a member of our team via phone or email: 01625 856710 or adlington@barchester.com.