Thank you for taking the time to leave us your comments. We are happy to say that we have a new peripatetic home manager in place. All our staff at Warren Lodge receive ongoing training in all aspects of dementia care. We are working closely with the Bupa Dementia lead to ensure all our staff have ongoing training in “Person First, Stress & Distress” handling for our residents with advanced dementia. We have also recently made some changes to our home to make the environment more conducive to providing the high level of care required. Thank you again for bringing this to our attention.