Thank you! We are so proud to receive such heartwarming comments about the experiences you have had over the past ten months. We completely agree that at times the guidance around Covid-19 has been frustrating, in particular the need for window visits, however, we are so appreciative of the support and understanding of people such as yourself who understood the challenges we all faced and supported us however you were able. I shall pass on your lovely compliments about the home and cleanliness of the environment which the team will be very happy to hear. It was our pleasure to care for your friend and we were all a little sad when his time with us came to an end. We wish him the very best in his new home and thank you again for the wonderful words of appreciation, it means the world to all the staff.